Ankura Hospitals accepts & extends insurance from all major insurance service providers/ third-party administrators to ensure hassle-free & cashless (subject to terms of the insurance) settlement of bills & dues at the time of discharge. Based on the policy and terms of coverage patients can avail cashless health benefits as approved by their insurance service provider.
Most health insurance policies do offer cashless hospitalization facility and route your policy through a Third-party Administrator (TPA). Also, certain TPAs enter into an agreement with hospitals to extend such facilities, Ankura works with all the leading insurance providers & TPAs for the benefit of its patients.
Hospitalization happens under two circumstances – planned and emergency. Pre-authorization of the estimated hospital expense is a must to avail cashless facility in planned hospitalization, however for emergency procedures a post-hospitalization settlement may be allowed by your insurance provider.
In the case of a planned admission, you would have first consulted a doctor who in turn would have advised you on the probable date of hospitalization. In such a case, you must apply for approval of the estimated hospital expenses directly by your TPA at least 4-5 days prior to the date of hospitalization.
In case you have not applied for pre-authorization sufficiently in advance or if the doctor treating you advises you to get hospitalized immediately after the consultation, our Corporate Help Desk will assist you through the pre-authorization procedure.
However, you will need to bear in mind that the Corporate Help Desk is only a facilitator and can in no way influence the decision on the approval. Your TPA may not grant approval.

Ankura Hospitals understands and recognizes that not all patients may have the benefit of an insurance coverage – either in part of full. In such cases, we do allow for settlement of bills on cash basis, subject to conditions & mutual acceptance between the hospital and the patient.
It is important that the patient & caregivers have sufficient funds at their disposal, should they fail to secure an approval from their service provider, or they have no insurance or TPA or corporate coverage to avail.
Note, that there is no differential in charges or procedures for cash-less or cash settlements. Likewise, there is no difference in the services and care extended to the patients.
For hassle-free treatment and convenience, we request the patients/caregivers to deposit an adequate advance amount at the time of admission which is settled against the final bill.